As technology shifts so does the way we discuss and talk about it. For the longest time our section of the industry has referred to itself as Managed Service Providers; and even though we do manage services, we provide a lot more. The new latest three letter abbreviation is TSP. Technology Service Provider.
With the rapid growth in cyber security awareness, troubleshooting computers is barely scratching the surface now. Providing adequate and appropriate technology solutions to customers is the new wave.